Unpaid Invoices

The following flowchart explains the procedure followed by ECBE in case of unpaid invoices issued to Members.

ECBE settles these problems in 5 stages

This chart can be downloaded here: Procedure Unpaid Invoices_TimeLine (793.41 KB)

1. Stage 0: Invoice is still not due;
2. Stage 1: Approx. 15 days after the due date of the invoice, a first email reminder is sent. The amount due is without additional charges and without delay interest.
3. Stage 2: If no reactions and/or payment is received, a second email reminder is sent. The amount due is without additional charges and without delay interest.
4. Stage 3: If still no reaction and/or payment is received, the BoD will send a first registered letter. The amount due is increased by 10% and a delay interest of 10% per year.
5. Stage 4: If still no reaction and/or payment is received, the BoD will send a second and last registered letter. Membership will be suspended and legal action will start after another 15 days. This moment is also the start of the 90 days period prior to exclusion of the Member. If a Member is excluded, it will lose all accreditations granted by ECBE.
6. Stage 5: Legal action is started. The amount due according to Stage 3 is increased with all legal costs made.

In all stages, except in Stage 5, ECBE is willing to negotiate payment in instalments if the Member cannot pay the full amount due instantly.

The flow chart of the procedure

This chart can be downloaded here: Procedure Unpaid Invoices_Procedure (2.11 MB)